DELIVERING EXCEPTIONAL CARE
Delivering exceptional care is at the heart of everything we do. Our pharmacy teams are dedicated to providing trusted advice, personalised support, and high-quality healthcare services to the communities we serve.
Putting people first, every day.
FOCUSED ON
COMMUNITY
While we operate across multiple brands, United Chemists is a core element of the Scaffidi Group. As our flagship brand, it brings together trusted advice and accessible healthcare, guided by its purpose as the home for community health. Through United Chemists, we deliver customer experiences that support sustainable business growth and meaningful outcomes for the communities we serve.
The foundation of who we are.
OUR VALUES
COMMERCIAL
You seek opportunities to add
value and deliver results for your
customers and for the business. You
understand that it is only when the
business is profitable and productive that we can
achieve our Vision.
ADAPTABLE
You recognise the need to adapt
and embrace change. You seek
opportunities for improvement and
are not afraid to share your ideas.
You take a long-term view, are
proactive and prepare for change
before it happens.
SEEK SOLUTIONS
Any challenge is an opportunity to
learn and grow. You focus on what
can be done, not what can’t. You
seek out information and share
knowledge and solutions with others.
SIMPLIFY
You look for opportunities to remove barriers for your customers and stakeholders. You recognise the need for consistency and process, but not without common sense. You ask: how can I make this simpler, more efficient and more productive?
TRANSPARENT LEADERSHIP
You use transparent, honest
communication. You empower
your team to make decisions. You
recognise that it is only through the
development of others that we
continue to succeed.
TRUST
Trust is a two way street. You act
ethically and openly and place trust
in your team to do the same. You do
things the right way, not necessarily
the easy way. You respect others
and consider your impact upon
them. You do what you say.
Creating tangible changes.
RECONCILIATION
ACTION PLAN
The Scaffidi Group’s vision for reconciliation is to provide equitable access to high quality health care services and medicines for Aboriginal and Torres Strait Islander peoples.
1977
Year Established
50+
Pharmacies
900+
Employees
5
States / Territories
